What are cookies?

Cookies are small text files that are downloaded and stored on your device when you visit a website. Cookies are an important part of the functioning of our website, as they allow the website to remember user preferences (such as language settings and cookie selection) and past activities (such as logging in to self-service).

What types and categories of cookies do we use?

We use session and permanent cookies on website. These are cookies that are used by us and/or third parties.

Session cookies

We use session cookies every time the website is accessed. Session cookies connect your activities on our website and are only used during a browser session.

Category	Description
Necessary cookies	Necessary cookies are essential to ensure the basic functionality of the website, such as user authentication, secure session management and website navigation. The website cannot function properly without these cookies. Necessary cookies include login cookies and security cookies.
Statistics cookies	Statistics cookies are necessary to collect information about how visitors use our website in order to improve the performance of the website based on the data received. The main purposes of these cookies are: Visitor counting: statistics cookies allow us to keep track of how many people visit our website and get an overview of when visits occur. Tracking the use of pages: these cookies help us track which pages are most popular and how visitors navigate our website. Analysis of user behaviour: statistics cookies allow us to understand how visitors behave on our website, for example, which links they click on and how long they stay on one page. If you refuse these cookies, your website visit will not be included in our statistics. Statistics cookies provide us with information that helps us improve the customer experience.
Marketing cookies	Marketing cookies are designed to collect information about the behaviour of users on our website and elsewhere on the internet. The main purposes of these cookies are: Personalised ads:: marketing cookies allow us to tailor ads to user interests and preferences, thereby providing content that is relevant to users. Performance tracking: marketing cookies help us track how successful our advertising campaigns are by showing how many users actually perform the desired actions, such as making a purchase or filling in forms. Analysis of user behaviour: marketing cookies allow us to understand how users use the website, which pages they are most interested in and how long they spend online. This helps us to better adapt the website and provide content that meets users’ expectations. Retargeting: Marketing cookies allow us to display relevant ads to visitors as they browse other websites or social media platforms. These cookies help remind visitors of products or services they have shown interest in.

Riverbank